TESTIMONIALS
Dr. Peter Dawson, St. Petersburg, Florida "Suzanne has truly written a different type of dental book that will both educate and entertain. It has some of the most dynamic insights I have seen and I strongly recommend it."
Faith McDonnell, Coordinator, Journey for Excellence, Millburn, NJ “Suzanne is one of my favorite speakers! She is exceptionally easy to work with, friendly and helpful. Her programs are highly informative and very entertaining. You won't regret having her speak to your group!” March 15, 2010
Tracy Toomey, Coordinator, Sierra Study Club, Sacramento, CA “From the beginning of my relationship with Suzanne (which consisted of setting up and planning our study club meeting) I felt we had her undivided attention for the upcoming meeting. She never seemed too busy to respond to questions or ideas to make sure this meeting was an outstanding success. Suzanne's planning and forethought into every aspect of our meeting seemed to be flawless.
Then I met Suzanne and I was further impressed with her desire to know our group and the people she would be meeting. She had a genuine interest in finding out what made this group tick. I found her people skills to be far above most speakers that we have had in the past. On the day of our event, I am sure that without exaggeration that Suzanne helped to enhance the lives of every attendee! She connected to the Doctors and staff; each in a very individual way.
This meeting exceeded every expectation and because of this we hope to book Suzanne for another meeting next year. Our Doctors and their staffs have not stopped raving about this meeting, and in fact, noted that it was one of the only Friday meetings that they have attended where they were not frequently looking at their watches! (golf day you know!) We hope to have the honor of Suzanne's skills for our club again next year!! So if you want her, you better book now!!” March 15, 2010
Dr. Colin Richman, Director, Atlanta Seattle Study Club, Atlanta, GA “Our Seattle Study Club of Atlanta, recently had the pleasure of Suzanne Boswell for an all day continuing education program. Attendees included dentists, dental staff and dental team members. Unanimously the entire group rated the program as excellent. “One of the best programs I have attended in a long time” was a common comment. Suzanne was, and is, engaging, witty and effective. Her content is timely and very well presented.
Her morning theme, “Customer Service” was valuable to all in attendance. I believe that all present now have a stronger message to take back to their offices relative to the value of Customer Service, as a true practice. business philosophy and not just lip service. Our afternoon program, devoted to Teams Working Together was fantastic, well presented and timely. Suzanne’s style of interactive presentation is superb. I would not hesitate to strongly endorse Suzanne as a presenter for your group – any group – not just dentists. In fact, our group is already planning on bringing Suzanne back to our study club in the relatively near future. Yours sincerely (and a strong Suzanne Boswell fan), Colin Richman DMD Periodontics and Implant Dentistry. Roswell, Georgia. January 20, 2010
Rebecca Wilder, RDH, UNC School of Dentistry, Chapel Hill, NC “For several years, Suzanne has provided great information to the 3rd year dental students at the University of North Carolina in their Dental Practice Management course. Each time, the students comment on how much they enjoyed her enthusiasm, creativity and honesty as it relates to customer/patient service. She is truly a professional who cares about the client!” January 11, 2010
Dr. Gary Cohen, Director, Summit Institute, Hendersonville, TN “Suzanne brought a high-energy, focused and entertaining presentation to our group including staff and doctors of several dental practices. Our post-presentation survey forms from attendees were unanimously highly favorable. I would highly recommend Suzanne Boswell to any provider of continuing education to dentists and their staff members.” January 8, 2010
Patti Troutman, Dental Connect, Indianapolis, IN “I have found Suzanne to be an informative and intertaining speaker. She works very well with everyone involved with meeting presentation. She has worked with me twice in the past two years and we have spoken several times. I highly recommend her to speak to your group, she is especially loved by staff members and her content of materials will elevate your practice.” December 29, 2009
William (Ed) Lippisch, DMD, Director, Sailfish Study Club, Stuart, FL “I would highly recommend Suzanne to speak for your group. She is energetic, fun, and gets the message across.” December 28, 2009
Tina Covington Gordon, Executive Director, NC Nurses Association “I recently served on a panel moderated by Suzanne and was impressed with the work that she did to prepare our group for a successful performance. Her advance work was great and was matched by her moderation skills during the panel session, keeping us on task, on time and on target. Our panel presentation was a huge success and I give much of the credit to Suzanne for helping us provide an effective group presentation.” September 10, 2007
Terry Dickinson, DDS, Executive Director, Virginia Dental Association: "You bring value that will not only impact their practices on Monday morning but will spread to their family and all other relationships in their lives. Truly a value that transcends the ordinary CE course. We couldn't have picked a better topic and speaker! The reviews were outstanding and the message was clear: you made a difference in their day and lives!"
Dr. Alex Demets, President, Belgian Academy of Esthetic Dentistry: "-the appreciation of the participants was astoundingly excellent." (97% excellent-good)
Dr. Ron Goldstein, International Center for Accelerated Dental Learning, Atlanta, GA: "I came away understanding more solidly what our patients really want and are looking for in a dental practice. An added benefit were the practical ways to improve the training of our staff. I especially like that you based your program on current research and then packaged it in relevant and absorbable nuggets."
Linda R. Lowell, Executive Director, Dental Society of Greater Orlando, Inc.: “I was so pleased when I went through all the evaluations and you got rave reviews. I was particularly pleased when people told me they hoped we would book you again, so I will keep that in mind for the future!”
David Fulton, Jr., DDS, Chicago Dental Society, NW Branch: "[I have observed] hundreds of lecturers on every topic imaginable, I can truly say that Suzanne Boswell is unique among them. She presents her subject from a perspective we rarely hear - that of the patient. From the administrative side of setting up a meeting, Suzanne is a pro taking away much of the concern I may have had over the 'little things.' She tackles them herself. She truly was a joy to work with."
Timothy Welch, DDS, MD, Lane County Study Club, Eugene, OR: (SSC) "Wow! What a wonderful day! Your blend of top tips from Patient Focus Groups and lively sense of humor was outstanding. It is no small task to keep 160 people laughing in their chairs until 3:30. When I think of all the study club speakers we've had in the past, you're right at the top with Dr. Gerard Chiche."
Leonard Diamond, DDS, PA Study Club, Toronto, ON: (SSC) "You were, as was expected, dynamic and kept everybody's attention right to the end. This is a rare quality in that the last hour is a difficult one. As I mentioned to you, from the evaluations and from the conversation you were a smash hit."
Nicole Sopersano, Coordinator, River Valley Study Club, Old Saybrook, CT: "Thank you, thank you and thank you! Your presentation was a huge hit! The positive response was overwhelming. All the doctors and staff agree that your presentation was not only entertaining but also informative, useful, and practical. All of your information can easily be implemented into any office. Dr. Cantner has already asked me to schedule a staff meeting so that we can work on our "Back at the Office, Team Topics."
Barry Bloomfield, DDS, Calgary & District Dental Society, Calgary, Alberta, Canada: [Meeting was scheduled for 3 days following 9/11/01- all flights were grounded between US and Canada. Suzanne was unable to get to Calgary. The day before the meeting, videoconference arrangements were made so the meeting could continue with Suzanne presenting from US to a receptive Canadian audience.]
"Your foresight in bringing your program to Calgary via videoconferencing was magnificent. We had well over 500 dental people attend the 6-hour presentation ... it is a tribute to you that so many stayed to the end, and what an ending you gave us. We had many people come up to the executive after the meeting to let us know how much they enjoyed the presentation. I arrived home to find emails on my computer and many people have phoned the office to let me know what a great job you did ... you have an open invitation to speak to us again, but next time in person!"
Sherry Smith, Director of Conferences/Maryland State Dental Association: "Much of our success is due to your efforts as a featured speaker. The audience was truly receptive to your presentation and especially your humor. Not only did they appreciate the quality of the information but also they loved your presentation style. For your preparation and interest, please accept my very special thanks. Your message was informational, powerful and touched many souls in our audience! " [Meeting occurred week after 9/11/01]
John Deverman, DDS, Editor of CE Review: "Suzanne Boswell is a breath of fresh air in the realm of continuing education. The whole dental team needs to hear this speaker." [Excerpted from speaker evaluation in CE Review]
Barry Kayne, DDS, Delaware Seattle Study Club: "Thank you again for sharing your knowledge and enthusiasm with us. Friday was absolutely outstanding...Your experience and sincerity as a teacher are evident."
Robert Pick, DDS, Chicago, IL: "Thank you for presenting an absolutely fantastic program to our referral doctors and staff! The day was fabulous and full of tremendously useful pearls, pointers and practice-building tips."
Michael Diorio, DDS, Denver Midwinter Conference: "Suzanne's presentations were nothing short of spectacular in regards to content and delivery. The full day program drew a standing room only crowd of over 900. Would we invite her back? Absolutely. Before she left, Suzanne accepted an invitation to return in 2000."
Ruth Hurst, Program Specialist, University of Delaware: "Because the feedback from your first visit to our campus last year was so overwhelmingly positive, you were truly brought back this year by popular demand. I would like to invite you back for the 2001-2002 series of continuing dental education programs." Herbert Bader, DDS, Concord Study Club, Concord, MA: "The fact that not one person left at the end of the day on a Friday afternoon is testimony to your presentation. Your course was right on the money, exactly as represented, and of great interest and value to the entire team." Michael Evans, DDS, Sarasota Study Club, Sarasota, FL: "We cannot say enough about this exciting, enthusiastic and dynamic individual. Suzanne is a perfectionist and quality speaker that would be a tremendous benefit to any study club." Gregory Samuels, DDS, Wisconsin Dental Study Club, Madison, WI : "You were able to connect equally well with dentists, spouses and every variety of staff member. The best testimonial to your success was that the second day's attendance was equal to the first, when usually we lose a large number to the resort facilities or late sleepers!"
James O. Trainer, Jr., DMD, Harrisburg Area Dental Society: It is rare that a speaker can keep our group focused in an all day seminar, but you certainly did by blending humor and content (the buttons were a big hit)! The staff response was incredible. My staff had a list for me at our morning meeting on Monday. The other attendees were equally impressed, especially with the comments of the patient focus groups. Thank you also for helping me organize the seminar. The pre-seminar communications you provided made preparation easy and organized.Your name will be on the short list for future presenters.
Chris Masoner, DDS, Central Ohio Academy of Dental Practice Administration: "To the world, our Academy gives you its wholehearted recommendation. You were the complete speaker - from pre-program preparation through to your program content and clarity of content."